SYS-01 FLAGSHIP

LB WEB SERVICES

FUNCTION: sites that convert + AI that answers when nobody picks up
SERVES: Los Angeles small businesses — med spas · HVAC · attorneys
STATUS: IN PRODUCTION

§1 PROBLEM

Local businesses lose customers to clunky websites and missed calls. A med spa or HVAC company that can't answer the phone doesn't lose a call — it loses the job to whoever picks up next. The website has the same problem in slow motion: if it doesn't convert, it's a brochure, not a machine.

§2 THE SYSTEM

Three production-grade site archetypes cover most local-business needs, so a full demo site for a prospect takes under an hour instead of weeks. On top of the site sits the communication layer: missed-call text-back over Twilio, and an AI SMS receptionist on the Claude API that handles the conversation when nobody can.

ARCHETYPES: booking · emergency · consultation
DEMO TIME: full prospect site in < 1 hour
LIVE BUILD: five-page med spa demo site
STACK: Twilio · Claude API

FIG. 2 — CALL-HANDLING ARCHITECTURE (CLIENT KEEPS THEIR NUMBER)

CLIENT'S NUMBERUNCHANGED

CONDITIONAL FORWARDINGNO ANSWER ONLY

TWILIO

WEBHOOK

TEXT-BACK TO CALLER

OWNER NOTIFIED

LAYER 2 AI SMS RECEPTIONIST — CLAUDE API — carries the conversation and books the lead when nobody can pick up

§3 EVIDENCE

The live demo build: a five-page med spa site, desktop and at 390px.

EXHIBIT A — MED SPA DEMO, DESKTOP

EXHIBIT B — SAME SYSTEM AT 390PX